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F.A.Q.

Does Neptoon buy used records?
Neptoon not only buys used records, but also cds, concert posters, memorabilia, books, magazines and more. If you are looking to get some spondulicks for your collectables, we would like to speak to you. A few things to consider…
– Lps and Cds must be in mint or near mint condition to be considered for purchase by Neptoon. This pertains to both album and packaging. Visible and permanent scratches, scuffs or marks on most records, jackets or sleeves can severely decrease the value of the item.
– Not all records were meant for a second life. Neptoon will only purchase items which have a resale demand or are collectable.
– Exceptions may be made for items which are in less-than-perfect condition but are collectable or rare.
– Any records that we aren’t interested in can be left behind (assuming we have space at the time).  All left behind records get picked up 1-2 times a week and are brought to various thrift stores.

The best time to bring in any items you may have for sale is weekdays between 5:00pm-6:30pm or any time on weekends. Feel free to call ahead and ask for Rob if you are coming down.

I am looking for a particular record that Neptoon does not presently have in. Can it be ordered in specifically for me?
Special orders may be taken on a case by case basis. For Cds and some Lps, a deposit may be required. For more information on special orders, contact ben@neptoon.com.

Someone somewhere told me that the Bi-Annual Vancouver Record and CD Convention is perpetrated by you guys. Is that true?
Yes. Rob Frith, the owner of Neptoon Records, has been putting on the twice-yearly event for over thirty years. Thats over seventy Record Cons! There is one event left for 2010, September 12th at the Croatian Cultural Centre. Interested vendors are encouraged to reserve a table as soon as possible, which can be done by contacting rob@neptoon.com.

Can I bring in posters or flyers to Neptoon to promote an upcoming event?

Absolutely! We have a large flyer/zine rack that is fair game for anyone to leave materials, and posters are rotated once a week. If you wish to drop off a poster, that can be done at our front counter any time. Sorry, we do not give away past posters.

Does Neptoon sell concert tickets?
At this time, Neptoon seldom sells tickets, only because event promoters and artists do not bring them in to us. We hear the question”Do you guys have tickets for….?” about thirty times a day, so it would make all sense for us to start carrying tickets, no? If you are interested in having tickets to your event sold at Neptoon, please contact us at ben@neptoon.com to discuss. In the future, all events currently being sold at Neptoon will be listed on our website as well.

I am in a band, and we would like to play an in-store performance at Neptoon. Who can we talk to?
Anyone who has been to Neptoon for an in-store knows that it can turn into the best party you’ve been to since college. If you are in a band, touring or local, who is interested in performing at Neptoon, contact ben@neptoon.com. Please note that Saturdays are our preferred days to arrange in-store performances.

Neptoon Records seems like a nice label to have your album put out on. How can I get in on that?
Oh, how nice of you to say! Thanks. Its not easy being this fabulous. Neptoon Records is in the process of expanding as a label, with two releases under our belts already in 2010. Bands who are interested in joining the family may contact rob@neptoon.com or ben@neptoon.com. Please include links and bio, as well as any Vancouver tour dates you may have coming up. We will do our best to get back to everyone, however rest assured that we will respond to artists we have an interest in. Please do not spam us. It will not help your case.

My band out out our own album, but we don’t have a distributor in Canada. Can we bring in copies to Neptoon to sell on consignment?
Oui! Vancouver bands – BRING US YOUR RECORDS. We will accept vinyl and cd versions of albums, particularly local artists, for consignment. But please note! If we have something of yours on consignment we don’t hear but have not heard from you for six months, we cannot be held accountable for keeping track of the product. Touch base, people.

When are you running for mayor?

Not soon enough. We know… we know.

If we didn’t answer your question here, our apologies to you, you inquisitive little so and so. Either pop into the store and ask us face to face (good band) or email ben@neptoon.com for further assistance.

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